[identity profile] howcanueatthat.livejournal.com posting in [community profile] craftgrrl
This may not be the key place to post this, but I trust you guys' judgement.

I've been selling some of my stuff on ebay and so far, everything's been going very smoothly. Except with one customer. The auction for my pirate dress ended on March 5th and I immediately sent the following invoice:

Thanks for buying a ELPHactory design original! This is the invoice for your item. Please pay me via paypal, my ID is stephaniewallace@gmail.com. Thanks for your business! Your item will be shipped within three days of your payment. stephanie
Please email me at stephaniewallace@gmail.com if you have any questions.


After nine days, I had not heard from this person, so I sent them another invoice, on the 14th stating the following:

I still haven't recieved ayment from you for this item. Please contact me as soon as possible! Thanks for buying a ELPHactory design original! This is the invoice for your item. Please pay me via paypal, my ID is stephaniewallace@gmail.com. Thanks for your business! Your item will be shipped within three days of your payment. stephanie
Please email me at stephaniewallace@gmail.com if you have any questions.


After still not hearing from this person for another three days, I sent yet another invoice, which I forgot to send myself a copy of, stating that I would report the item as unpaid to ebay if I didn't hear back from him/her asap.


Guess what? That's right. Still nothing. So the item ended on the fifth and it is now the
twenty-first. The total cost for the item was about 15$, which is a good bit of money when you're saving every penny you can possibly get your hands on. Should I report the item as unpaid or chalk it up to a bad experience? Should I leave negative feedback for the person? I have 100% good feedback right now and I really don't want someone to leave me negative feedback as revenge for me doing so. Would/can they do that? What should I do?

I started typing up another invoice to send to them, but I haven't sent it. If you guys do think I should report it and send them another invoice about it, this is what I typed up:
The item you bid for and purchased from me ended on March fifth of this year. I have sent you multiple invoices requesting payment and have yet to hear back from you. It has now been seven days since I sent the last invoice to you and I still have yet to recieve notification of any kind of payment. That said, as of today, I am reporting the item as unpaid. You will be getting an email notification from EBAY regarding this issue. I'm sorry that it came to this and I sincerely hope that everything is okay with you and yours. ELPHactoryDesign

Thoughts? MEh...


Thanks,
Steph


EDIT:

I called him and got the answering machine. I didn't leave a message, as I'm long distance from him, so I doubt he would end up calling someone he doesn't know. That, and I wasn't really sure what to say. After reading what everyone had to say, I went ahead and sent the last invoice and also reported the item as unpaid. I haven't left negative feedback yet and if he actually pays for the item, I probably won't, just to avoid that whole thing. Any other thoughts?

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